Elegant Room
- 2 Single beds or 1 Double bed
Hotel · Madrid · Community of Madrid
Petit Palace Arenal
A 3-star stay in the heart of Madrid, one block from Puerta del Sol, with simple rooms and a prime pedestrian street address.
- Steps from Puerta del Sol and Plaza Mayor
- Family rooms and cots available
- Pets allowed on request
8.5
Great
4637 reviews
Booking.com 8.5 · 4637 reviews
About
Petit Palace Arenal
Petit Palace Arenal sits on a busy pedestrian street in the heart of Madrid, one block from Puerta del Sol. The 3-star hotel is a short walk from Plaza Mayor, the Royal Palace, and Gran Via, making it a practical choice for first-time visitors who want to explore on foot. The property has 68 rooms, a 24-hour reception, and a range of family-oriented extras such as cots, babysitting services, and a baby pushchair.
Guest reviews consistently highlight the location as the hotel's main strength, along with clean, modern rooms and a helpful front desk. Rooms are simple but comfortable, with amenities like air conditioning, heating, a mini-bar, and flat-screen TVs in most categories. Breakfast is described as varied and complete, and the hotel provides luggage storage for guests with late flights.
- No smoking on site
- Wi-Fi
- Safe deposit box
- 24-hour reception
- Pets allowed
- Rooms/ Facilities for disabled
In brief
What works, what to weigh
+
Strengths
4 reasons to book- Unbeatable central location — One block from Puerta del Sol, close to Plaza Mayor, the Royal Palace, and Gran Via, with a metro station just two blocks away. The location score from guests is 9 out of 10.
- Clean, modern rooms — Guests frequently mention spotless rooms, comfortable beds, and good bathrooms. Some rooms have balconies and city or courtyard views.
- Family-friendly facilities — Cots, babysitting services, a baby pushchair, children's buffet, and family rooms make it easy for those travelling with children.
- Helpful, responsive staff — Multiple reviews highlight the reception team's willingness to assist, including luggage storage and providing a hairdryer.
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Worth weighing
3 to weigh- Street noise from Joy Eslava — Some rooms face the Joy Eslava party venue, and guests report loud street noise at night, which can disturb sleep. Quieter rooms are available at the back.
- Check-in starts at 14:00 — The check-in window runs from 14:00 to 23:59, so early arrivals may need to wait or store luggage.
- Pedestrian street access — The hotel is on a pedestrianized street, so taxis may not pull up directly at the door. Guests may need to carry luggage a short distance.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Family Triple Room
- Sleeping arrangements for 3 persons
Triple Room
- Sleeping arrangements for 3 persons
- City view
- Shower
- Heating
- Balcony
Quadruple Room
- Sleeping arrangements for 4 persons
- Shower
- Heating
- Air conditioning
Small Double Room
- 1 Double bed,1 King-size bed
- Courtyard view
- Shower
- Heating
- Balcony
Double Room
- 2 Single beds or 1 Double bed,1 Double bed
- City view
- Shower
- Heating
- Balcony
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- Wi-Fi
- 24-hour reception
- Lift
- No smoking on site
- Air conditioning
- Heating
Services
- Housekeeping
- Laundry
- Dry cleaning
- Luggage storage
- Tours/Ticket assistance
- Car hire
- Fax/Photocopying
Family
- Cots
- Babysitting/Child services
- Baby pushchair
- Children's buffet
Room Amenities
- Mini-bar
- Ironing facilities
- Free toiletries
- Flat-screen TV
- Parquet floor
- Safe deposit box
Accessibility
- Rooms/Facilities for disabled
- Key card access
- Smoke detectors
- Security
Pets
- Pets allowed
- Pet amenities available
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.5/10 from 4,637 reviews
Booking.com · 8.5 · 4637 reviews
8.5Verified guest“Central location, very close to a large pedestrian square. Good service and discounted parking available.”
8.5Verified guest“Excellent spot for sightseeing, near Puerta del Sol, Plaza Mayor, Chocolateria San Gines, and San Miguel Market. The street is busy with shops and restaurants, and the metro is two blocks away. They kept our luggage after check-out, and Wi-Fi was good. When we extended our stay, they offered a fair price.”
8.5Verified guest“Good hotel in the heart of Madrid, one block from Puerta del Sol, close to Plaza Mayor, the Royal Palace, and Gran Via. A great base for walking or using the metro or hop-on-hop-off bus. The street is pedestrianized, so you may have to carry luggage a short way. Rooms are comfortable, modern, and clean, with an impeccable bathroom. They lent me a powerful hairdryer. Nearby tapas spots and the famous Botin restaurant are about five blocks away. The area felt safe, with police visible at all times.”
8.5Verified guest“Spacious room with a large mirror, good wardrobe, and an outside balcony. The lighting options were useful. They stored our bags after check-out until our flight.”
8.5Verified guest“The quadruple room was high-class, with a balcony and bathroom.”
8.5Verified guest“Responsive and helpful staff made the stay more enjoyable.”
04 — Location
Getting around Madrid
The property sits in Madrid.
Puerta del Sol: One block away, this bustling square is a metro hub and a common meeting point. It’s also where the hop-on-hop-off bus stops.
Plaza Mayor: Around a 5-minute walk, this grand arcaded square is a top spot for coffee and people-watching, and close to the San Miguel Market for tapas.
Royal Palace and Gran Via: Both are within easy walking distance, making it simple to cover Madrid's main sights on foot.
Arenal, 16, Madrid, Community of Madrid, 28013, Spain
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Allowed
- Property
- 66 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 14:00 until 23:59, and check-out is at 12:00.
Is parking available at the hotel?
The hotel does not list on-site parking. However, one guest mentions discounted parking is available, so it's worth asking the reception.
Are pets allowed?
Yes, pets are allowed, and pet amenities are available on request.
Can I store my luggage before check-in or after check-out?
Yes, the hotel offers luggage storage, and several guests mention it being useful for early arrivals or late flights.
Does the hotel have family rooms?
Yes, there is a Family Triple Room that sleeps three, and the hotel provides cots, babysitting services, a baby pushchair, and a children's buffet.
Is breakfast included in the room rate?
The input does not specify whether breakfast is always included. Reviews describe the breakfast buffet as complete and varied, but you should confirm with the hotel.
The bottom line
A reliably central Madrid hotel that earns its keep with an unbeatable location and clean, functional rooms. Best for sightseers who plan to be out all day and don't mind some street buzz at night.
8.5Our take based on 4,637 guest reviews and a guest location score of 9/10.
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